Data privacy

This English translation is for informational purposes only. The German version is authoritative.

1. DATA PROTECTION AT A GLANCE

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. Detailed information on data protection can be found in our Privacy Policy listed below this text.

WHO IS RESPONSIBLE FOR DATA COLLECTION ON THIS WEBSITE?

Data is collected in part when you provide it to us—e.g., by filling out a contact form.

Other data is collected automatically or after your consent when visiting the website through our IT systems. This primarily includes technical data (e.g., web browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

WHAT DO WE USE YOUR DATA FOR?

Part of the data is collected to ensure the website is provided without errors.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have the right to receive, free of charge, information at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent for data processing, you may revoke this consent at any time going forward. You also have the right, under certain conditions, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with questions about data protection.

ANALYTICS AND THIRD-PARTY TOOLS

Your browsing behavior will not be analyzed when visiting this website.

2. Hosting

WE HOST OUR WEBSITE WITH THE FOLLOWING PROVIDER:

Strato AG
Otto-Ostrowski-Straße 7
10249 Berlin, Germany

DATA PROCESSING AGREEMENT

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract that ensures this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. GENERAL INFORMATION AND MANDATORY DISCLOSURES

DATA PRIVACY

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

NOTICE REGARDING THE RESPONSIBLE PARTY

The responsible party for data processing on this website is:

WOW Live GmbH & Co. KG
Aegirstraße 3
13409 Berlin, Germany

Phone: +49 15205107324
Email: info@soaptheshow.de

Commercial Register: Amtsgericht Charlottenburg
Registration Number: HRA 62533 B

Personally liable partner: WOW Beteiligungsgesellschaft mbH
Managing Directors: Maximilian Fröhlich, Andalousi Laghmich Elakel, Benno Jacob

Commercial Register: Amtsgericht Charlottenburg Registration Number: HRB 260248 B

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

STORAGE DURATION

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once those reasons no longer apply.

LEGAL BASES FOR DATA PROCESSING

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR and Art. 9(2)(a) GDPR if special categories of data are processed. If you expressly consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49(1)(a) GDPR. If you consented to the storage of cookies or access to information on your device (e.g., device fingerprinting), processing also takes place under § 25(1) TTDSG. Consent can be revoked at any time.

If your data is necessary for contract performance or pre-contractual measures, processing occurs under Art. 6(1)(b) GDPR. In other cases, data may be processed on the basis of our legitimate interest under Art. 6(1)(f) GDPR or to fulfill a legal obligation under Art. 6(1)(c) GDPR. The relevant legal bases are outlined in this privacy policy.

NOTICE ON DATA TRANSFER TO THE USA AND OTHER THIRD COUNTRIES

We do not use any tools that transfer personal data to countries without data protection standards comparable to those of the EU. Therefore, we avoid such transfers altogether.

REVOCATION OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the processing carried out before the revocation remains unaffected.

RIGHT TO OBJECT UNDER ARTICLE 21 GDPR

If data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims (Art. 21(1) GDPR).

If your personal data is processed for direct marketing, you have the right to object at any time. After you object, your data will no longer be used for direct marketing (Art. 21(2) GDPR).

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you believe there has been a breach of the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in your habitual residence, place of work, or the place of the alleged infringement. This is without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format, or have it transmitted to a third party. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

ACCESS, RECTIFICATION, AND ERASURE

You have the right, in accordance with legal requirements, to receive information free of charge about your stored personal data, its origin and recipients, and the purpose of processing. You may also have the right to rectification or deletion of this data. For this and any further questions, feel free to contact us at any time.

RIGHT TO RESTRICT PROCESSING

You have the right to request the restriction of the processing of your personal data under certain conditions, including:

  • You contest the accuracy of your personal data—we will restrict processing while we verify its accuracy.
  • Processing is unlawful, but you oppose deletion and instead request restriction.
  • We no longer need your data, but you require it for legal claims.
  • You have objected to processing under Art. 21(1) GDPR—we will restrict processing while we determine whose interests prevail.

If you have restricted the processing of your personal data, such data may only be processed (other than storage) with your consent, for the exercise or defense of legal claims, to protect the rights of another person, or for important public interest of the EU or a Member State.

SSL OR TLS ENCRYPTION

This site uses SSL or TLS encryption for security and to protect the transmission of confidential content (e.g., orders or inquiries). You can recognize an encrypted connection when the browser address bar changes from “http://” to “https://” and the lock icon is displayed.

When SSL or TLS encryption is activated, the data you transmit cannot be read by third parties.

OBJECTION TO PROMOTIONAL EMAILS

Use of contact data published in the legal notice for unsolicited advertising and information materials is hereby prohibited. We reserve the right to take legal action in case of unsolicited promotional information, such as spam emails.

4. DATA COLLECTION ON THIS WEBSITE

Cookies

Our websites use so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions requested by you (e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Server-Log-Dateien

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version Operating system used Referrer URL
  • Host name of the accessing computer as well as date and time of the server request
  • IP address
  • Size of the downloaded data
  • Status code

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

CONTACT FORM

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

ENQUIRIES BY E-MAIL OR TELEPHONE

If you contact us by e-mail or telephone, your enquiry, including all personal data resulting from it (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

5. Newsletter

NEWSLETTER DATA

If you would like to receive the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of data, your email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR.

Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). There is no time limit for storage in the blacklist. You can object to the storage if your interests outweigh our legitimate interest.